Payment & Shipping, Returns and General Conditions

PAYMENT

All our online transactions are handled by Ingenico. Ingenico uses the API-key as means of authentication and requires SSL connections to guarantee security. 

All our transactions are SSL encrypted to guarantee maximum security.

We accept all major credit cards such as VISA, Mastercard, American Express but also Ideal, Bancontact, Maestro, Sofort Banking, KBC payment & Belfius payment.

If you do not wish to use an online payment you can always check the option “Direct Bank Transfer”.

SHIPPING TO EU

All our orders are shipped from Belgium. Customers within the EU will not be charged import duties.

For all orders to Belgium, The Netherlands and France we use the Belgian Post. You can have your parcel delivered at home or at a Post drop off point or shop. For our French customers, delivery to a “Point Relais” is possible.

We use Fedex International Economy for all other countries, including Switzerland and Norway.

SHIPPING OUTSIDE THE EU

We ship to most countries outside Europe. Please note that import duties will be charged upon arrival in your country.

SHIPPING RATES

Belgium: 4,99€ (Bpost)

The Netherlands and France: 9,99€ (PostNL & La Poste)

EU Countries: 19,99€ (Fedex International Economy)

Outside EU, including Switzerland and Norway: 29,99€ (Fedex International Economy)

FREE SHIPPING

 

We do apply free shipping rates for orders over 200€

RETURNS

You have 14 calendar days to return an item from the date you received it.

GENERAL CONDITIONS

These present terms and conditions of sale govern the present sale and any future sales made by VF Bioscience Belgium to any individual buyer. Our web shop and product descriptions are non-binding. Placed orders only become binding after a written order confirmation has been issued or the after products have been delivered. Upon receipt of your order, we may ask further information concerning the products you have ordered. This is done with your personal safety in mind. In the event you refuse to provide us with the requested information, we reserve the right not to fulfill your order.

Disclaimer & Legal Information

WEBSITE PROPERTY

The site regactiv.com is property of VF Bioscience Belgium, head office Rue de l’Industrie 11, 1000 Brussels, Belgium. VAT BE0636963762 – Company ID 0636963762

Content of this site cannot be reproduced without permission.

USE OF WEBSITE

Reg’Activ products are food supplements. Food supplements are not intended to treat, cure or prevent any disease. They do not replace a varied and balanced diet, or a healthy lifestyle. People that are pregnant, lactating, suffer from any disease or follow any type of medical treatment, should always consult a doctor before taking food supplements. Food supplements should be kept out of the reach of young children. Do not take more than the recommended daily dose.

If you have any comment about this website, please contact our webmaster at info@regactiv.com

Cookie policy

WHAT ARE COOKIES, WHY DO WE USE THEM

The website http://www.regactiv.com/ uses cookies. A cookie is a small bit of code kept by your browser, that will allow storage of information within and between navigation sessions. The information kept is the following:

– is it your first visit on our website

– which pages did you visit already, which path did you use to reach them

There are two types of cookies: temporary and persistent. Temporary cookies only contain information used within a single navigation session. They will be deleted as soon as you close your browser. Persistent cookies store information between sessions; they will, for instance, identify you as a regular visitor, let the website know if you have already accepted the cookie policy (in which case the alert message will not be displayed). Persistent cookies are also used by Google to analyze the traffic on regactiv.com website; this information is used for proper indexation of the pages in search engines.

Information provided by cookies will help us improve the website, making the navigation faster and more efficient.

SAFETY OF COOKIES, SUPPRESSION

Cookies are encrypted. They will only store information provided by your browser; regactiv.com will never store any personal data in a cookie.

All web browsers allow you to control the actions of cookies, and to deactivate them. The procedure differs from browser to browser, you’ll find information in the “help” menu of your browser. You can also check which cookies are stored in your computer, and delete them.